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Shipping

Shipping Policy

  • International shipping arrives in 10 - 18 business days.

  • Local shipping via LBC arrives in 5- 7 business days.

  • Shipping cost is free of charge or as indicated at checkout.

  • An email notification will be sent upon confirmation of your order.  

  • A delivery tracking reference will be provided via email or SMS

  • Contact customer support for more details or clarifications.

  • If you do not receive your ordered products within 30days time frame, you may notify us and cancel your order, at the same time you will receive a refund worth 100% of your purchase.

Return & Refund Policy

  • If you found/noticed physical damage or irregularities in the delivered product, you will have 3 days from the date of receipt to return the product and request a refund. You must contact "customer support" and notify them by specifying the reasons for return and refund for authorization. 

  • To complete your return, we require a receipt or proof of purchase.

  • You must return the Product to our warehouse (Address to be provided) via any local shipping available at your own cost.

  • Refund shall be credited to your account via GCASH or any other e-wallet as agreed.

  • A refund will be initiated after receiving the returned item, and 100% of the total item paid will be refunded to your GCASH account.

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